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Trust, Talent, Time for Assistant Coaches

April 16, 2015 by

University of Arkansas Head Women’s Coach Mike Neighbors was a long-time and very productive D1 assistant coach after being a successful high school coach.

This is a great read for both head coaches and assistant coaches regardless of the level you coach at or what sport you coach.

TRUST, TALENT, TIME

To be a good assistant coach, I believe your Head Coach needs three things from you: TRUST, TALENT, TIME

Each of these have many facets. Each of them can be accomplished in many different ways. Each of them may carry slightly more importance to certain head coaches. Each of them may carry particular emphasis based on your job duties… but in my experience, all 3 are necessary if you want to be the best for your head coach.

We will begin with TRUST for two reasons. One, it is normally the first thing head coaches mention when they talk about the loyalty factor. Two, because to me as an assistant, TRUST is what keeps us from having to be perfect on a daily basis.

For each of these labels, I am simply going to list the various notes that I categorized under each. They are in
no particular order of importance and some of the elements overlap.

TRUST

LOYALTY is a common word when you begin picking brains of head coaches. I feel TRUST is the highest form of loyalty so I choose it as one of the three benchmarks. In today’s times, TRUST is hard earned and valuable. When a head coach feels TRUST, you can make mistakes. You can have errors in a scouting report. You can miss evaluated a potential recruit. Because they TRUST in your intentions rather than your actions. So, let’s list some ways you can earn TRUST.

REMEMBER IT IS NOT YOUR TEAM… The team belongs to your head coach. They are the ones who are responsible for every aspect of the program. While your investment is certainly valuable, it is NOT your team. In all your actions, you are valuable but never irreplaceable. You are important but not necessary. There are 100’s if not 1000’s of people who would love a shot at the job you have. Keeping this in mind in all your actions and decisions go a long way to earning TRUST.

MAKE YOUR POINT BUT NEVER ARGUE IT… The very best assistants understand it is their job to make suggestions and the head coaches job to make decisions. State your case, back it up with evidence, and then let head coach make the decision on it. And then move on. Don’t allow your pride to be hurt if the idea isn’t implemented. Don’t sulk. Don’t debate it with other assistants on your staff or friends on other staffs. MOVE ON. A great scene from the West Wing has a presidential candidate say to an “assistant coach”… “I will give you all the time you need to try to talk me out of doing something. But once we open that door and walk out, I’ll expect your full support”. That is pyramid messaging. And that is something every great assistant coach must master.

PYRAMID MESSAGING… From the simplest thing like calling a spot on the floor the same thing as your head coach to more in depth concepts such as enforcing the culture of the program, the message from the head coach must be Echoed from the head assistant to the head manager. Each link must stay on message.

ENFORCE THE CULTURE OF THE PROGRAM… Once the Head Coach has established the culture of the program, it is the job of every assistant below to accept nothing less. We all know through experience, that we will get from our players what we tolerate from our players. So, you must never tolerate anything that is inconsistent with the culture of the program. We must get players off the fence and on point.

DON’T BE A “YES” PERSON OR A “NO” PERSON… If you have a different idea, express it. A former head coach once said to me “If we all have the same ideas, someone is obsolete.” Have the confidence and the evidence to support your opinion. But you also don’t want to take this to the extreme and all the sudden become that person that NEVER agrees and is always in the devils advocate position. While it is certainly wise to look at an issue from all angles, you will lose your effectiveness and the TRUST of your head coach if you are always on one extreme or the other.

TAKE A BULLET… Step up and admit a mistake that you make that could reflect poorly on your head coach. Maybe you miss handle an academic situation with a tutor. Before that tutor can contact their supervisor and tell them what an ass you are, reach out and take the bullet. Sometimes it might not even be your fault.

NEVER LET YOUR HEAD COACH BE SURPRISED… This one goes hand in hand with WEED THE GARDEN. While you want to keep some things from making it down the hall to the head coaches office, there should never be an instance when you head coach is made aware of a serious situation in one of your areas. Keeping them in the loop is easy with the technology we function with in 2012. Shoot them a text and let them in on things. The last thing you want as an assistant in charge of academics is for your head coach to learn of an eligibility issue. Way easier to deal with the situation as it is occurring rather than after the fact.

BE THERE FOR YOUR PLAYERS… when all else fails around you, be there for the players. Be there when they need you most. They don’t need you when they hit the game winner, they need you when they miss it. Be there when the head coach rips them a new one in film. Be there when they failed a test. Be there when they have a flat tire. Be there when they bounce their first check. But be there for them. Don’t be the first person off the court after practice in a race to get back to something in your office.

IT’S OKAY IF YOU DON’T KNOW AN ANSWER… While you always want to have the correct answer in every situation, that simply isn’t reality. If you don’t know something admit it.

NEVER USE THE PHRASE “I UNDERSTAND YOUR FRUSTRATION”… When you are meeting with a player, never let any words come from your mouth that would under cut the head coach. The second you do this in an effort to be-friend a player for some reason, you have lost TRUST. This speaks toward the staying on message with your head coach but is a specific situation that I see so many young coaches make as they are learning to separate themselves from the players. While you can say you see they are frustrated or share with them methods to cope, you can never let them for one second feel that the head coach is NOT making the best decisions for the team. Unfortunately, we all probably know coaches who have advanced in this game as a result of not doing this, I can assure you they won’t last in the long run.

TWO EARS ONE MOUTH… God gave us one two ears and one mouth for a reason… to listen twice as much as we talk. Loose lips sink ships is a saying for a reason. You have to keep your team business within the team. So many young coaches get caught up in the gossip game. Those coaches rarely survive the long run. Once you have earned the TRUST of your head coach, you are a big step toward having a great working relationship that is mutually beneficial. When you have this situation, only something out of that head coaches control will jeopardize your role as an ASSISTANT COACH… an alcohol related issue, violation of NCAA or school policy, or inappropriate relationship.

TALENT

TRUST alone is not enough. We all have friends we trust with our biggest secrets that don’t possess the necessary talents to help us succeed. TALENT becomes our second point every ASSISTANT COACH needs.

LEARN YOUR CRAFT… When you are given an area of responsibility, learn everything there is to know on the area. Read books, attend seminars, seek out experts in the field, and then make them your own. If you are in charge of recruiting and don’t have computer skills, you are behind. In today’s world of technology, if you can’t create a FACEBOOK page or a TWITTER account you are behind. If you can’t organize a database you can’t function. If you aren’t comfortable on the phone with people you may not know, you are behind. If you are assigned PLAYER DEVELOPMENT and you don’t understand the psyche of the players you are working with, you are behind. If you are in charge of film breakdown and can not operate your editing system without the I.T. department by your side, you are behind. You MUST learn your craft. The best of the best are on the cutting edge of everything and are never in catch up mode. The best of the best are setting the trends that others are following. In today’s world of technology there is no excuse for ignorance
.
BE WILLING TO DO ANYTHING HEAD COACH NEEDS DONE… Too many young assistants rank the importance of duties in their own mind and are influenced as a result of their own perspective. If it is assigned, it is important. Being willing to do things no one else is willing to do is a talent just like being able to do something no other assistant can do. This makes you valuable. The more indispensable you are to a head coach, the better your team will function and in turn the better your career will advance. No job is too small to be important to you. There is NO job outside of your “job description” as an assistant.

ANTICIPATE THE NEEDS OF HEAD COACH… this is a talent that requires some experience and trial/error. Each year as things happen in our program, I make a note in a calendar so that when the next year rolls around I have a blueprint of when things happen. For instance, each year when a season is beginning, every player on the team has aspirations of playing time. Before you have played a game, every player is hopefully of a certain number of minutes they might player or maybe that they will be named a starter. As a result, as that first scrimmage arises, every team goes through a period where some players hopes are not realized. For us that time is in late October. Therefore, we have a team building session each pre-season that helps us address this and better prepare our players for the situation. This can also be related to daily basis situations. I once worked for a head coach who always forgot their socks on road trips, so I learned to pack two. I also worked for a head coach who always forgot to bring a whistle to practice so we made sure managers sit one out daily. Most of the time, these are simple things you learn by just paying attention!!

ADD VALUE… Give your head coach/team something that adds value. Spend the off-season on a project that adds value to your program. Develop on overseas contact. Meet with academic support staff and implement a plan to check classes. Spend time with experts learning how to better use ipads within your team. Have lunch with admissions department people who can make or break your life at the college level. Vacation near a coach you respect and spend a couple of days shadowing their every move. Work with marketing department on ways to increase attendance. Read books. Add value.

HAVE POSITIVE BODY LANGUAGE… This one was a personal challenge. As a young coach, I was so invested into the wrong things that sometimes my body language wasn’t positive and quite frankly was distracting at times. I became so engrossed in games/practices at times that my body language didn’t reflect well upon me as an assistant and hindered our team from progressing. This goes to Kevin Eastman’s point of “evaluation vs emotion”… as an assistant we should be in constant evaluation mode. This is not to say there isn’t a time and place of a well timed “explosion” but it certainly loses it effectiveness if it the rule rather than the exception. The negatives of poor body language far exceed anything positive…

BE AN ENERGY GIVER NOT A TAKER… this is very similar to what we just previously discussed about body language. This is overall energy though. If your head coach is constantly spending time pumping you up, that is wasted time and energy that could have been spent on a current player, a recruit, or some other area of your program that needs attention. DON’T BE NEEDY!!!

WORK WITH THE RESOURCES YOU HAVE… ask for what you need, but realize you’re never going to have everything you want. Work with the resources you are provided and make the most of them. Your head coach will work to provide everything in their budgetary ability. But those coaches who are always talking about what others have don’t last long in this game. If you really need something the budget doesn’t allow, buy it with your own money. When ipads were first introduced, it fell during a time that we had utilized our budget for that year. Rather than wait until the next fiscal year, I bought one with my own money. It hurt the discretionary budget personally but the value it added to our team was worth more than anything I could have used it on personally. If it’s THAT important, make it happen. If you can’t, at least don’t complain about it.

BE A CONNECTOR… cultivate the ability to connect with players, recruits, administration, parents, etc. Your head coach has so many “other duties as assigned” that your ability to connect with people key to your program can be extremely valuable. If you can build a relationship with a core group of people around your program you are improving the quality of your head coach’s day as well as improving your own worth. The ability to serve as a buffer is valuable to every head coach. Many times this goes from being a “buffer” to being a “leader” when dealing with certain aspects around your team. Some people might call this brown nosing or schmoozing… it’s not, it’s a necessary component of every successful program.

This is the first part of the article, click here for the link to the second part.

Filed Under: Professional Development

Coaching Mistakes We All Make Part 2

April 3, 2015 by

This post is the second part of an article that Arkansas women’s basketball coach working on to detail his move from assistant coach to head coach. The article is entitled “418 Mistakes Later” and he is still adding to it.

I know that he is much harder on himself than he should be, but the points he makes are lessons to consider for all coaches, not just head coaches.

Here is a link to the first part of the article:

Coaching Mistakes We All Make Part 1

I also have a link at the bottom of this post to the part of the article that he has released so far.

I WAS AFRAID TO DO WHAT I THOUGHT BEST

For 14 years as an assistant coach, I never had a bad idea exposed. Although many of my suggestions were unsuccessful, there was never one time I was asked to comment on it by a reporter. My name was never attached on a message board when one of my scouts wasn’t spot on or when my breakdowns didn’t actually prepare us for the big game. But the second you move into that new chair in the new office, that all changes.

Now all eyes are on you. It’s your call. And that’s scary.

I allowed that fear to keep me from trying some things. I think we all have our mentors that we bounce ideas off of. Problem with that practice is that those people usually care deeply for us but have no actual knowledge of our situation. They offer great advice based on similar experiences they might have encountered. They are there to talk us out of bad ideas and into better ones. But at some point, to be successful, you have to trust YOU!!

I spent my first three or four months on the job too worried that what we were doing around our program was the “way it should look.” I’d seen Gary Blair lead teams to the Final Four. I’d seen Kathy McConnell-Miller resurrect a once dormant program into a tournament team. Witness Coach Gardner battle in the nation’s toughest conference with less than most had. And then sit next to Kevin McGuff lead a small, mid-major to within a lay-up of the Final 4 before moving to Washington to start our rebuild. I knew what IT looked like. But it wasn’t my plan. I was just a part of it. Those first 120 days were a continually situation of me asking myself, “What would (insert one of their names) do in this situation?” And each and every time it was usually a combination of what I thought I should do and what I thought they would do. None of the decisions led to disaster and many of them were successful to some extent.

It really had more to do with having the guts to do something that I thought one of them would do differently.

I was worried that I would try something that would so drastically fail that one of them would call me up in disbelief and disappointment that I had not learned better from them. I didn’t want to let them down. I didn’t want to be that “rookie’ coach that was in over his head. I didn’t want to be that first-year coach that people were making fun of around the profession.

It finally came to a head for me on a plane ride home from Christmas break with my family. Our team was off to an okay start. 8-4 overall but the problem was, we weren’t getting better.

We had a depleted roster due to some injuries and for the first two months of the season our practices were disjointed. Three of our players had injuries that allowed them to practice for 20-30 minutes and still be available for games. Another couple needed extra days off all together. While we were able to field a team come game time, we weren’t improving as a team and my healthy players were actually digressing…

For the first time as a head coach, I made a decision without consulting anyone. I came up with a plan and implemented it.

Since we were entering PAC12 play, our calendar was set. Our routine could be defined for the remainder of the season.

I mapped out this weekly plan:

Monday: OFF day. Take care of studies and ‘life’. If you have no training room stipulations you can workout out voluntarily, but if you have modifications you spend any extra time in re-hab not on the court

Tuesday: SKILL DAY. Players with no injuries worked with position coaches on Skill. Players with injuries again spent the day in the training room receiving treatment.

Wednesday: PRACTICE. If you couldn’t practice full this day (after two off days) then you would be unavailable for the games that weekend.

Thursday: PREP DAY 1… we prepared for our Friday opponent. Scouting, film, walk thru, shooting, offensive breakdowns.
Friday: GAME 1

Saturday: PREP DAY 2… same as Thursday but possibly lighter and maybe in sweats

Sunday: GAME 2

We would follow this plan the rest of the season. Once I implemented it with my team, I finally shared it with some of my confidants. They told me I was crazy, it was a bad message to send, I might get fired if word got out, and some that I can’t share in PG format!!

Now I was more scared than before. It was like the scene from Moneyball when Brad Pitt tells the Jonah Hill character, “This had better work!!!”

From the implementation, we saw improvement. The uninjured players said they felt better than all year because we had focused on their skills, we had maximized our time together as a team, and they felt fresh.

A couple of weeks in, we went on the road and won for the first time in PAC 12 history at USC and at UCLA. We came home and lost a close game to #12 Cal before upsetting #3 Stanford. Needless to say the ‘believe in’ and turned to ‘buy-in’.

We saw reduced injuries and need for re-hab.

We saw more energy in games than our opponents.

We saw more concentration and execution of the scout than when had spent more court time covering.

We saw a spike in our team GPA with extra time available for study.

We saw a surge of team togetherness.

Needless to say, it helped salvage our season that ended with 20 wins and a trip to Final 8 of the WNIT.

More importantly it taught me a lesson to trust my instincts. What I learned was that all those experiences of watching other coaches do their things what was the most important was they did what THEY believed in. It was them knowing their team better than any-one. It was them listening to the input, looking at all the information, and trusting themselves to do what is best.

That BIG decision made it much easier to pull the string on less high profile, but equally as important decisions.

It’s your team. You will be held accountable for the actions of your team. So, you better do what YOU think is best and that YOU can put your head on the pillow at night feeling good about.

I EXHAUSTED DAILY DECISION ENERGY ON STUFF THAT DIDN’T AFFECT WINNING

Ever wonder why the POTUS (President of the United States) doesn’t choose his daily suit and tie? It’s not because we are wasting tax payer dollars on needless things. It’s not because he is fashion challenged. It IS because it has been proven that we only have so much ability and energy to make decisions. That energy can be diminished and ultimately exhausted on a daily, weekly, monthly, yearly basis. When you consider the sheer number of important decisions a day the POTUS makes, then you see why simply taking away the task of deciding which tie matches which suit and goes better with the back ground of the set and won’t offend someone watching and, and, and… you quickly see why taking this decision away can pay big dividends as the President is deciding whether to give the “GO” order to attack Bin Laden!! Okay, maybe I have watched Zero Dark Thirty one too many times.

When making the move from assistant coach to head coach you will quickly realize you also go from making suggestions to making decisions. I am sure making suggestions would eventually become exhaustive, but I never reached that number as an assistant!!! I could suggest this and that and another and another and so on and so on and… never got tired of it.

When you are on the other end of those suggestions, people are looking to you for decisions. Correctly making them can mean the difference in the success of your first year and ultimately your success going forward. YOU ARE BEING PAID TO BE RIGHT… Great advice I got from Vic Schaefer at the Final 4 when he spoke about the transition. When you need to be RIGHT, you will find yourself agonizing over every detail and every decision you must make.
So, what do you do about it?

First… Let go of some of the “what tie am I wearing decisions”… in other words delegate decisions to don’t affect winning to other people on your staff you TRUST. You hired em, so let ‘em work. Does what travel suit you order from Nike really affect winning? Does where/when you eat a meal on off days affect winning? Does where you put recruiting files in the office really affect winning? Does the background color of your business card really affect winning? Even if you think some of those do affect winning, then educate someone on your staff what you want and let them make the decisions. This allows you to have a clear head when you get that call from across campus that a player is in academic distress or if you have to choose a tournament to play in over Christmas break.

Second… Understand you need to make decisions that DO affecting winning are made at your energy peak. We can all look back on bad decisions we’ve made. I would bet the vast majority of them were made when you weren’t at your best in one way or another… sad, depressed, discouraged, angry… On the flip side, the best decisions probably were made when you were in a “good place.”

Third… Learn what affects winning and what doesn’t. This is the hard part because experience is a great teacher. But it’s a must do. You have to understand that because YOU think it is important, your players and your staff may not. And in the grand scheme that makes a difference. Your pulse on your program will be your greatest guide. This is where this mistake overlaps with some we have previously discussed about listening to advice and being afraid to do your own thing. Use your energy determining this more than choosing your tie or your pre-game meal locale.

Papa Neighbors always told me to makes decisions about myself with my head and decisions about others with my heart. That advice is always part of my checklist when dealing with discipline issues that arise.

There is also a great book by the popular author, Malcom Gladwell, title BLINK. Highly recommend it to anyone in a decision making position. It will teach you how to ‘thin slice’ and ‘chunk’ which in turn helps you BE RIGHT more often than you are wrong without the exhausting agonizing that we put ourselves through during the process.

This is not to say there aren’t days you’re going to finally crawl into bed exhausted. We all know that is part of being a coach. What I am trying to say is that you won’t crawl in there exhausted from making decisions.

In the first 100 days on the job, everyone will naturally be looking to you to make decisions. As the new Head of the program everyone will be aiming to please you and do things in a manner you approve of. The quicker you delegate duties and responsibilities to others, the quicker you can point everyone in the proper direction.

I made various people HEAD COACHES in area’s of responsibility. I then made a table which I distributed to everyone connected to our program with a COMMUNICATION CARD. For example, I put Adia Barnes in charge of community service. From that point on, every time someone reached out to our campus for a player to read to an elementary school, Adia was contacted. She reached out to our players. She arranged for them to participate. It didn’t take more than a month of people reaching out to me and me referring them to their table of duties to know who to contact.

The little extra work on the front end is worth it.

If I had to do it all over again, that table and card would have been in effect from Day 1 instead of day 201!!

I obviously continued making some bad decisions throughout the year, but it wasn’t because I had exhausted my energy.

I STOPPED CONFRONTING THINGS THAT NEEDED TO BE CONFRONTED

This one occurred as a result of combining other mistakes… getting out of shape, exhausting my daily decision making energy on meaningless stuff, trying to do too much stuff. Those mistakes left me exhausted when issues that needed to be confronted arose. I had wasted my energy on things that didn’t matter that I simply ignored areas that needed the most attention.

Some examples to help explain… poor body language during practice, staff missing “deadlines” on things that needed to be done, off the court actions that threatened our standards, cliques forming on team as result of long season together, sleeping/eating habits, studying hall and class absences… etc.

I would be have exhausted my natural body allotment of energy on things that didn’t matter by noon and a matter come up after lunch that I didn’t confront but should have.

It takes A LOT of energy to consistently CONFRONT. It is emotionally draining to talk to players about roles and role acceptance. It is excruciating to talk about and explain playing time. Many coaches simply refuse to do it as a result. And I believe that is a huge mistake too for coaches to make and could write up another full piece on that, but it’s NOT one of the mistakes I made last year. I learned that one back as a high school head coach. You HAVE to talk to players (and their parent’s) about playing time.

Back to topic…

When you stop confronting, you start allowing—Papa Neighbors.

Heard it said many times at clinics by many great coaches… you are either coaching it, or tolerating it!!

And if your players think you are tolerating the wrong things, you will lose them. You will lose your GOOD ONES. They see you allowing a player to exhibit poor habits, you lose their respect and run the danger of them doing it as well.

Feed your Eagles, starve your turkeys… another Papa Neighbors illustration right there. If you feed your “turkeys” you lose your EAGLES and none of us as coaches can afford to lose our few EAGLES.

So, you better keep your energy up. You do this by conserving your energy in wasteful areas and having the experience to know what to confront and what to tolerate.

You have to know what you will tolerate and what you won’t… Know Your No’s… That was a great topic that Kevin Eastman once covered. You need to make your list out. You need to KNOW your NO’s… How can you expect your players to know if you don’t even know yourself!!

You can’t take Pat Summits Daily Dozen, or Coach K’s Gold Standards, or Bob Knight’s this, or Geno’s that. It HAS to be yours.

You are the person that knows you best. And you should also be the person that knows your team better than anyone.
Get the list… Confront any of your NO’s

Keep your energy up by staying in shape, eating/sleeping the best you can as a coach, use your decision making energy wisely, and delegate things that don’t pertain directly to winning and losing.

This mistake probably cost us a couple of games and without a doubt led to me not having our team peaked at the right time. I won’t go into a ton of detail in this written piece, but grab me at a Clinic or the Final 4 and we can talk about it in more depth.

Of all the mistakes we have covered so far, this is the one that I HAVE NOT MADE in YEAR 2!!

I still don’t eat like I should all the time. I am in better shape but not great shape. I still am afraid to try some things. I still don’t always delegate well.

BUT… I DO CONFRONT!!!

A book that really helped me was CRUCIAL CONVERSATIONS by Paterson-Grenny-McMillian-Switzer.

Click here to open the entire article as a pdf.

Filed Under: Professional Development

Coaching Mistakes We All Make

April 2, 2015 by

Mike Neighbors is one of my absolute favorite coaches to learn from. This post is a portion of an article he is working on to detail his move from assistant coach to head coach. The article is entitled “418 Mistakes Later” and is still a work in progress. There are great lessons for both head coaches and assistant coaches regardless of your sport.

My guess is that he is much harder on himself than he should be, but I do think that as always, he brings up some really good lessons for us to consider whether we are a head coach or an assistant.

Coach Mike Neighbors

On day 366 of the job, I spent the entire day with the list (of mistakes he believed he made in his first year as head coach). By the end of the day, I was able to categorize them into a dozen areas of similar reasons that I felt I had made them. I will list those 12 areas below and then once every now and then, update this document and go more in depth on each area.

1. I assumed being an assistant coach would prepare you to be a head coach
2. I told people the TRUTH before I had earned their TRUST
3. I got out of shape
4. I got out of alignment between Process and Results
5. I tried to do too many “things”
6. I was afraid to do “what I thought best”
7. I exhausted my daily decision energy on stuff that didn’t effect winning
8. I stopped confronting things that needed to be confronted
9. I let the Urgent overcome the Important
10. I forgot to keep myself “charged”
11. I didn’t realize how tight my friend circle would become
12. I had no idea how to manage a staff or how to “manage up”

I ASSUMED BEING AN ASSISTANT COACH WOULD PREPARE YOU TO BE A HEAD COACH

We all know the saying about assuming (ASS-U-ME)… if you haven’t, asked one of your kids to explain. Well, it was never more true than in the case of me assuming that my 14 years of being an assistant coach would have me fully prepared to be a head coach. While those years certainly helped and probably kept me from making 936 mistakes, it just isn’t that simple.

The job description of a Head Coach is completely different from being as assistant.

So many of my actual mistakes fell in this category and some will overlap with later topics we discuss. I believe simply knowing that would have saved me from the first mistake I made that fall under this header. Over the course of 14 years I had accumulated resources that allowed me to be productive in my day. I had forms for this and that. I had a routine that led to an efficient day. So on Day 1 as a head coach, I expected that to be the same. But it wasn’t. Not even close.

I didn’t have a form for keeping up with people contacting me for jobs.
I didn’t have a form for what to do when a recruit didn’t want to come to Washington.
I didn’t have a plan for delegating assignments to my staff.
I didn’t have a plan for what do to when one of my “recommendations” didn’t work.

For my entire professional career, I had been making suggestions. Some were used. Some weren’t. Some that were used worked. Some didn’t. None of them however ever came back across my desk to explain to the media or administration. Now my decisions had consequences. We will cover Decision Making much more in detail in a later piece.

For the last 14 years my decisions pretty much just directly affected me and maybe my immediate family. Now my decisions affected the lives of every player, coach, aide, manager, strength coach, athletic trainer, etc.

My biggest mistake was just ASS-u-ming again that “things would slow down” or “you’ll get adjusted to the new demands”… I wish I would have gone in knowing that it was okay to be overwhelmed. That is wasn’t going to slow down. That it wasn’t going to just adjust. I needed a better plan. I needed support. I needed help. I wasted valuable time waiting for things to slow down or adjust.

What would I do differently: I would have spent “free” time as an assistant reading up on the area. I would have paid more attention to the job my head coach was doing. I would have picked their brains about how they manage their time. I would have asked to sit in on meetings with marketing, facilities, administration. I would have not kept expecting what I knew in the past to be good enough.

I TOLD PEOPLE THE TRUTH BEFORE I HAD EARNED THEIR TRUST

Again ‘assuming’ got the best of me. I had assumed the trust I had earned with the players as their assistant coach would directly carry over to the new office and the new title. Not true.

So, when I began from Day 1 with TRUST as one of our three core values, I told players the truth. The truth about their situation at UW. The truth about how I saw them fitting in with the change of staff. The truth about my expectations for them moving forward in their career.

Mistake category #2 was born!!!

Have you ever noticed in your life you don’t listen to people you don’t trust? Think about it for a second. Friends. People you are in relationships with. Strangers. Enemies. You listen to people you trust. As always this comes back to a Papa Neighbors quote:

“Don’t listen to anyone who doesn’t have a dog in the fight.”

I am betting after you thought about it, you realized your life long learning advice came from someone who had earned your trust.

Look at it from another perspective. Do you tell people the 100%, truth and nothing but the truth, nothing held back TRUTH to people you don’t TRUST? Betting that’s a no again.

Read in a book that if you want to find out if someone trusts/likes/respects/gives a crap about you, simply ask them for feedback on something. If you get ALL positives…they don’t!!! So true. We have all given a presentation or a talk in which everyone tells you what a great job you did. But you know you fumbled some words. Or you had a ton of “verbal graffiti” like, you know, um, um, um, um. Only people that love you will tell you your fly was open. Only people that care about you will tell you that you have something in your teeth.

Not saying you don’t listen to others. Not saying you don’t consider their input. Saying that when it comes down to it, you only tell the truth to people you trust and you only listen to truth from people you trust.

As my first year was unfolding, my desire to be transparent, to be an open book, to be 100% honest was well intended, but not so well executed.

Once I had earned their trust and had earned each other’s trust, it was easier to accept. They believe in before they buyin (as Kevin Eastman told me at a recent clinic.) That could be restated… They Believe in after they Trust In…

I TRIED TO DO TOO MANY THINGS

This mistake shares a lot of crossover with the previous one we just talked about. It stemmed from years of observing and collecting ideas. I wanted to start this. And implement that. Wanted to have this and that. Wanted to promote our program in this way and that. I wanted us to travel this way and that. I wanted our locker room to have this and that. You get the picture.

What I quickly found was that even if you implement them all, you can’t keep track of them all.

A few examples… At Xavier, Sean Miller gave a special colored practice jersey to the practice player of the week. Those guys fought like warriors to earn that jersey. It was amazing to watch them compete for it. Tried it. Complete and utter failure. Our girls didn’t want to be different. They would actively avoid it. What worked for Sean Miller didn’t work for me.

At Tulsa we had great success sitting our team down and explaining our shot selection process. We had adopted the Don Meyer method of evaluating our shot efficiency. It led us to unprecedented success with the program. Complete and utter failure with my first team. It, in fact, hurt us. It caused more problems than it did good.

We had team goals, game goals, position goals, four minute war goals, etc… The result was that no one knew what to really focus on. Didn’t know what was important and what wasn’t.

It carried over to our X’s and O’s too. We had too many actions. Too many defensive thoughts. Too many “what ifs”… again creating confusion with our team.

It was the same with my staff and support staff. We had so many things we were trying to do that we weren’t very good at any one thing. It was difficult to even keep up with the projects we constantly had on-going. I lost track of who was doing what, when I had expected them to be done, and ultimately even what the purpose of the project was.

The solution was to SIMPLIFY…Once we started to strip away and get to what WAS important, we improved. Our theme of ONE was born and from that point on, we all focused on ONE thing at a time… and now the second that we begin to look ahead, someone in our basketball family is quick to point out that we are getting ahead of ourselves.

You have to try things for sure. You have to make mistakes to learn from them. But don’t be stubborn and don’t be afraid to change or be different…

For the second part of this article, click here.

Filed Under: Professional Development

What is a Coach of Excellence?

March 16, 2015 by

This article is included in Alan Stein’s, Coaching Nuggets.

I like many of the points made in this article. I am sure that there will be some disagreement with some of the statements, but I think that this is a very good article to inspire some reflection.

By: Brian Vecchio.

“You can’t plays today’s game by yesterday’s rules.”

 

What is a Coach of Excellence?

  • Same person in sport, home, and work
  • Keeps perspective and makes it fun
  • Prioritizes developing servant leaders
  • Mentally tough-comfortable with being uncomfortable
  • 3:1 ratio of praise to criticism

21st Century Coach of Excellence

  • “Easy to please, hard to satisfy”
  • Consistency breeds excellence, excellence breeds trust, trust breeds loyalty
  • “Great leaders can’t give away what they don’t possess themselves”
  • Must have a failure philosophy! (Admit it. Fix it. Don’t repeat it!)
  • Great coaches find ways to get players “all in”
  • Establish your OWN identity
  • Two non-negotiables: Humility and non-stop learner
  • You are too close if you can’t hold players accountable!
  • Manipulates situations daily that athletes will encounter
  • Can teach all types of learners at once (audio, visual, intrapersonal)
  • Can get players “on fire” about something!
  • Coach to player-player will retain 70% of what you said
  • Player 1-Player 2-will retain 85% of what is said
  • Player 2-another player after having learned skill-95% retention rate
  • Principles and values don’t change, the “how evolves”
  • Sterile communication on a team=sterile results
  • Each coach is at a different place in the journey! Get better every day!
  • Coach attitude and effort before X’s and O’s

3 Dimensional Coaching (3 questions to ask yourself)

1. Why do you coach? (Inside-Out Coaching)
2. What is your philosophy?
3. How do you measure success?

Level I

  • Competency (strategy, techniques, biomechanics
  • Lots of info out there for coaches to improve
  • 80-85% of coaches

Level II

  • Mind of the Athlete
  • Psychology
  • 10% of coaches

Level III

  • Relationship EXPERT
  • Critique without resentment
  • “Do you know “what time it is?”
  • 5% of all coaches

Coaching Thoughts

  • There is a double standard about teaching and coaching. Must be both!
  • Create a climate and culture that values people over productivity
  • Want to know if you are a good coach…ask your worst player
  • Only job w/ higher divorce rate is law enforcement
  • Do you have a bat phone? (Direct line of communication w/ team)
  • Are you just “coaching” or do you “care”?
  • Do you have self-control routines for yourself?
  • Assistant coaches are in charge of HC in heated moments
  • Give feedback
  • No feedback-coach that rolls out balls and lets “athletes be”
  • Over feedback- “paralysis by analysis”
  • Best know just the right time and right thing to say!
  • “You’re either coaching it, or allowing it to happen”
  • Coach Obvious/Knowledge of Result- “Catch the ball”
  • Knowledge of Process-checklist, specific feedback, drill that isolates problem
  • Speak Greatness into others
  • Cursing and sarcasm not effective with 21st century kid. Tune you out!
  • Replace “but” with “now” when talking to players. “I like your release, now try to get your elbow over your knee”
  • Be Uncommon. Sprint back after a made basket.
  • “See what people can be, not what they are.”

21st Century Players

  • Top 2 ways they communicate – USE THEM; DON’T FIGHT THEM
    1) Facebook-Every team should have a page!
    2) Texting
  • Right and wrong is determined by age 13
  • What happened to the “gym rat”? Players have evolved and changed
  • 50 million sports participants ages 6-14, by age 15 only 7 million
  • #1 predictor of success is self-talk
  • Now dealing with 2nd crop of “trophy generation”

10 Expectations 21st Century Athletes Have

1. They want to contribute immediately
2. They want to feel important and do important things
3. They want to receive feedback immediately
4. They want to be treated as an individual
5. They want to have access to the head the coach
6. They want to experience meaningful relationships
7. They want a plan of measurable growth steps
8. They want to learn from their peers
9. They want to see results quickly
10. They want coaches to be innovative and have high expectations

Additional Thoughts

• 90% of plane crashes in US are caused by pilot error. Have a checklist!
• Can’t have a “scoreboard hangover mentality”. The past can’t affect the future!
• “I want to honor your time”.as a way of reengaging listeners when you speak
• Old coaches must learn from new coaches and vice versa (community of learners)
• “I won’t know if I’m a good parent until I see my grandchild act up in front of my son.”

Filed Under: Professional Development

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